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- EB is an interactive online English learning and knowledge-building programme for secondary students.
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- Fun and Friends is an interactive online English language programme that uses award-winning animations, stories and videos to engage and motivate children to learn English.
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- Fun and Friends Book Club provides a set of fun, interactive readers that develop and enhance your child's English-language skills from reading and listening, to speaking and storytelling!
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- ENG is a new series developed to help students learn and use English across the curriculum, using multimedia content from National Geographic.
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- SD2 is an English skills development programme designed to help students achieve success in the HKDSE exam.
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...and More |
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Support |
Please check FAQ to learn about our suggestions for problems.
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FREQUENTLY ASKED QUESTIONS: |
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Installation and login
How can I get the Fun and Friends User Manual?
How can I get the Fun and Friends User Manual & Installation Guide?
Please find the Fun and Friends Installation Guide & User Manual from the link below, you may download them in PDF format for your convenience.
User Manual
If you do not have Acrobat Reader installed, please download the viewers from here:
What is the system requirement of Fun and Friends?
What is the system requirement of Fun n' Friends?
Basic Requirement
Tablet / Mobile users |
Hardware |
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Software |
- iOS 8 or above plus Fun and Friends app
- Android 4.1 or above plus Fun and Friends app
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Mac OS |
Hardware |
- Intel Core™ Duo 1.83GHz or faster processor
- 512MB RAM
- 1024 x 768 pixels or higher screen resolution
- Loud speakers or headphone
- Microphone (for speaking exercises)
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Software |
- Mac OS X v10.9 or later
- Latest version of Google Chrome (recommended), Internet Explorer or Safari
- Adobe Flash Player 10.1 or above
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Windows |
Hardware |
- 2.33GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
- 512MB RAM
- 1024 x 768 pixels or higher screen resolution
- Loud speakers or headphone
- Microphone (for speaking exercises)
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Software |
- Windows 7 / 8.1 / 10
- Latest version of Google Chrome (recommended), Internet Explorer or Safari
- Adobe Flash Player 10.1 or above
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Remarks: Wireless Internet access (3G/HSPA) is not recommended as the video streaming performance will be degraded.
How can I download the necessary software?
How can I download the necessary software?
Before you start the installation, please be sure that you have Windows administrator rights to access your computer.
By plug-in detection and download page
Fun n' Friends will automatically detect your computer and request you to install the missing software plug-in before you start a lesson.
You may download them by clicking the Download button from the plug-ins detecion page as shown below.
For direct download
If you need an alternative way to download the software plug-ins, you may find the direct download link below:
What should I do if I forget my password?
What should I do if I forget my password?
By Forgot Password
If you have entered a valid email address in your Profile, then you can use the Forgot Password feature to recover your password. Your password will be sent directly to your registered email.
- Back to the Fun n' Friends home page
- Find Forgot Password under the password input box
- Enter your School Code and Username
- Click Retrieve Password
- Check your registered email to recover your password
By e-mail or phone
If you have not input your email in your Profile, please contact our Service Team at +853 6253 1169 during normal office hours or fill in this [ Service Form ].
How to download Fun and Friends App?
You can scan the following QR codes to download the Fun and Friends App.
Or search 'Fun and Friends' on Apple 'App Store' or Android 'Google Play'.
Questions during Lessons
I can't start my lesson, and it shown "Session Timeout". What should I do?
I can't start my lesson, and it shown "Session Timeout". What should I do?
Your login will expire after being idle for 15 minutes. Please re-login to Fun and Friends if you see a session timeout. If you constantly encounter session timeout problems on your computer, please try to delete the browser's cookies as shown below:-
For Internet Explorer 10/11
- Logout Fun and Friends
- Close all Internet Explorer
- Reopen a new Internet Explorer
- Find Tools; or
- Press "Ctrl" + "Shift" + "Delete" on your keyboard (read 7.)
- Click Internet Options
- Click Delete... button under General tab -> Browsing history
- Select "Cookies and wFun and Friendssite data" and "Temporary Internet files and wFun and Friendssite files", then click Delete to confirm deleting all cookies and cached files from your temporary folder
- Login to Fun and Friends and start a lesson
For Chrome
- Logout Fun and Friends
- Close all Chrome
- Reopen a new Chrome
- Click customize and control Google Chrome at the top right coner; or
Press "Ctrl" + "Shift" + "Delete" (read 7.)
- Click History
- Click Clear browsing data...
- Tick "Cookies and other site and plug-in data" and "Cached images and files", then click "Clear browsing data"
- Login to Fun and Friends and start a lesson
If your problem still exists, or you need further information, you can email our Customer Service Department at mo@wiseman.com.hk or call our service hotline +853 6253 1169 during our office hours. Please state clearly your School Name, Class and Username.
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I can only see a blank screen with a red ‘X’ cross when I click on the lesson. What should I do?
Plese click here to find the solution.
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About submission
Can I re-do my submitted lessons?
Can I re-do my submitted lessons or part of exercises?
Except for the assessments, Fun n' Friends encourages children to redo the lessons to improve their understanding.
Pedagogy
How does Fun and Friends address different learning styles?
How does Fun n' Friends address different learning styles?
Visual learners are supported through a wide range of illustrations, photos, and graphic organizers that help them process information. Auditory learners have many opportunities both to hear and to repeat key learning targets throughout each unit. Tactile and kinesthetic learners are provided with sticker activities, routines and games using touch and movement. The Teacher's Edition suggests activities that lend themselves to these and other styles.
Does Fun and Friends teach learning strategies?
Does Fun n' Friends teach learning strategies?
Fun n' Friends works on both learning strategies and critical thinking skills. Explicit instruction on learning strategies is provided in the Teacher's Edition. Tasks in the student book are designed so that students will use and develop critical-thinking skills such as brainstorming; classifying; comparing; making inferences; problem solving, and ranking.
Why do we start with listening for English learning?
Why do we start with listening for English learning?
The research and the experts agree: learning how to listen is the first step in learning any language. That is why EB and Fun and Friends put listening centre stage in all our English lessons. Students always begin with a listening exercise, then progress through reading, speaking and writing.
1) Authenticity - David Nunan
Authentic texts are those that have been produced in the course of genuine communication. Examples include news reports, advertisements, flim clips and trailers. Use of authentic text helps students cope successfully with genuine communication outside the classroom.
(Fun and Friends use authentic text.)
2) Input - Michael Rost
Listening has been viewed as a primary vehicle for language learning. Comprehensive input was a necessary condition for language learning.
3) Effectiveness - Michael Rost
Effective teaching involves
- careful selection of input sources (appropriately authentic, interesting, varied and challenging)
- integration of listening with other learning purposes (with appropriate links to speaking, reading and writing)
4) Listen, Listen, Listen to English
Listening is especially important for beginners. Beginners should spend 95% of their study time listening to English.
5) 先聽讀後說寫
「學習英語要由聆聽和閱讀開始,多練習說話未必有幫助。學英文不應從單字或文法開始,閱讀一個完整的故事,有助孩子全面理解英文的運用和結構。」
~ 美國南加州大學英語教學及語言學退休教授 Stephen Krashen
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References:
1) From the Traditional to the Contemporary in Second Language Teaching and Learning
David Nunan
About David Nunan
In 2000, Nunan served as President of TESOL Inc., the world's largest language teaching association, and was the first person to serve as President from outside North America. Previously Nunan has served as Chair and Professor of Applied Linguistics at the University of Hong Kong and has been involved in the teaching of graduate programs for such institutions as the University of Hawaii, Monterey Institute for International Studies, Sophia University, Chulalongkorn University, Thailand and many others. He is Academic Advisor to the GlobalEnglish Corporation, and is on the Executive Committee of The International Research Foundation for English Language Education.
2) The Cambridge Guide to Teaching English to Speakers of Other Languages
Ch1 Listening (Michael Rost)
Source: http://assets.cambridge.org/052180/1273/sample/0521801273ws.pdf
About Michael Rost
Michael Rost is a prolific author of such global titles as Worldview and Longman English Interactive. He is also series editor of many popular titles in Japan, particularly the English Firsthand series and the Impact series. He has also authored several influential academic articles and books, including Teaching and Researching Listening. Michael has been active in teaching and teacher training for more than 20 years. He has taught in Japan, West Africa, Southeast Asia, England and the U.S. He specializes in oral language development and learner strategies.
3) How to Learn Beginning English
http://effortlessenglishclub.com/how-to-learn-beginning-english
4) 先聽讀後說寫
http://news.hkheadline.com/dailynews/headline_news_detail_columnist.asp?id=213036§ion_name=wtt&kw=311
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