EN
Initiatives Achievement About Us Support Contacts
  • EB is an interactive online English learning and knowledge-building programme for secondary students.
  • Fun and Friends is an interactive online English language programme that uses award-winning animations, stories and videos to engage and motivate children to learn English.
  • Fun and Friends Book Club provides a set of fun, interactive readers that develop and enhance your child's English-language skills from reading and listening, to speaking and storytelling!
  • ENG is a new series developed to help students learn and use English across the curriculum, using multimedia content from National Geographic.
  • SD2 is an English skills development programme designed to help students achieve success in the HKDSE exam.
...and More  
Support
Please check FAQ to learn about our suggestions for problems.

FREQUENTLY ASKED QUESTIONS:
EB
Fun and Friends

Your login will expire after being idle for 15 minutes. Please re-login to EB if you see a session timeout. If you constantly encounter session timeout problems on your computer, please try to delete the browser's cookies as shown below:-

For Internet Explorer 10/11

  1. Logout EB
  2. Close all Internet Explorer
  3. Reopen a new Internet Explorer
  4. Find Tools; or
  5. Press "Ctrl" + "Shift" + "Delete" on your keyboard (read 7.)
  6. Click Internet Options
  7. Click Delete... button under General tab -> Browsing history
  8. Select "Cookies and website data" and "Temporary Internet files and website files", then click Delete to confirm deleting all cookies and cached files from your temporary folder
  9. Login to EB and start a lesson

For Chrome

  1. Logout EB
  2. Close all Chrome
  3. Reopen a new Chrome
  4. Click customize and control Google Chrome at the top right coner; or
    Press "Ctrl" + "Shift" + "Delete" (read 7.)
  5. Click History
  6. Click Clear browsing data...
  7. Tick "Cookies and other site and plug-in data" and "Cached images and files", then click "Clear browsing data"
  8. Login to EB and start a lesson

If your problem still exists, or you need further information, you can email our Customer Service Department at mo@wiseman.com.hk or call our service hotline +853 6253 1169 during our office hours. Please state clearly your School Name, Class and Username.

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